Aruntara Riverside Boutique Hotel

We loved our stay here! Highly recommend this hotel! Quiet, by the river, close to airport, 10 min from center city, very friendly and helpful staff, amazing spa experience (3 hours was worth every penny!), and clean accommodations.

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Everything!

WiFi accessibility

I love this hotel. So, I am going to be sincere and straight forward, expecting changes. I am a public figure. My opinion does count.1. The entire staff struggles to understand English, thus creating new issues by providing the wrong solutions. For lack of understanding the language. They only speak it lightly, on the surface. It cost me some extra money for that reason. But they are amazingly pleasant and customer oriented. Pay them for English classes. 2. Bar staff has no idea of cocktail prep. And lacks materials to work with. Same with the foods.3. Please hire a chef for breakfast and kitchen matters and supply bar & restaurant with what you advertise you sell. To match the level of the hotel.4. Masseuse is too old and lacks strength and skills to perform decent basic massage. That was not a massage! I was shocked! But she was very nice and smiled a lot. I loved the facilities and the architecture, as well as location. But the building needs structural maintenance, such as paint, etc.5. Found hairs on my room phone. Black dirt all over the floor in the room. Rooms are definitely not properly clean OR disinfected!I would like to see all of these issues resolved before I return next year. A problem solver is Tima (spelling probably wrong), but she shoukd be the general Mgr as she finds solutions for most things.

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Arumtara - nice place to stay in key location.

Everything fine, breakfast can be improved. Offering some fresh pastry or bread would help greatly. Not enough understanding of basic English - twice I ordered two omlets and got one. One day orange juice ran out and it was not offered the next day.

The staff at the hotel were very nice and helpful, they took care of everything we needed and the hotel was very beautiful and clean.

Location by the river and our room The White Elephant Suite was fabulous. All the staff were amazing.

No mattresses for the uncomfortable sun beds ?

We had the white elephant suite, it was massive and luxurious with a jacuzzi bath and we had a private terrace with sunbeds. It was so peaceful and relaxing, great views of the river,lovely food for lunch and dinner. A great place to come as a couple for a quiet restful break.

Just be aware it’s not in the centre of town, not a problem for us as it was a £3 tuk tuk into town in 5 mins, but it does take over 30 mins to walk.

Friendly kind helpful staff, wonderful clean well maintained grounds. Breakfast had something for everyone and the white elephant suite was astounding.

Location, cleanliness, affordable price

- Request to make up the room + more bottle of water. Received only the bottle of water. - Book 2 rooms 30 days in advance but still got separate floor.

The food, restaurant and complimentary afternoon tea are absolutely one of top quality places. Quality of ingredients, taste and plate display are impeachable, perfect!All staffs are very professional also they look so happy with their job. Always helpful and polite and very kind. They willingly help even sometimes it is a bit off their way, so impressed by that!! We have a chance to meet the owner, he is so polite, so humble and so kind. No doubt this place is in the top range of best hospitality business. What a real gem.

Every things. Nice hotel $ great river view in the city and very nice staffs .We loved the place.

Hotel and stuffs and breakfast including

They took really great care of when we arrived and left. Breakfast was good and simple. The room was clean.

We reserved the white elephant suite for a night. On the picture you see the bathtub with a view and it looks to be on third floor (top floor) with a great view on the river. Sadly there is 3 white elephant suite and the one we got was on the second floor (so not what the pictures displayed) of course the view was a little hidden by trees and the bathtub didn’t have a view. Also this one looked smaller than the other ones.

Front desk staff always greet us with room keys ready when we return from daily outing/tour. Breakfast is good. Restaurant menu has good variety of choices from western to Thai.

Near airport, 15 minutes away but far from everything else. Need transport to get to city, night Market etc

Open garden breakfast

Plain smoking area no landscaping. Room layout could be better

They had a pool and a nice view

Airconditioning was not working in the elephant room , told them that and they told me because it was turned off that was not the case. Also the hot water crane started to spit out boiling hot water on my 5 year old the only thing they could say is sorry sorry no compensation or whatsoever. The gym is just poor it has 1 treadmill, 1 long walk apparatus and 5 dumbles going from 1KG to 5KG you can’t call that a gym. Just add dumbells till 15kg or 20 so have a proper workout this is nothing. Breakfast is poor and slow staff forgets what you order every time waiting on a freaking coffee for 15 minutes and it comes from a machine. Bed matras really really hard I think if you lay on the floor you will not notice any difference. Swimming pool needs maintenance as some tiles are missing you can easily cut yourself.Deck around pool as lose wooden planks with nails watch out!

The room was spacious, clean and equipped with sufficient amenities. Breakfast was made to order with a limited buffet line, however, everything tasted good!

There aren't any convenience stores around the hotel.

Breakfast was super good - according to the price-performance ratioThe hotel is located at the river and quite suitable for all excursions in and around Chiang Mai

Thats complaining on a high level.Maybe the bed little softer.

overall nice colonial style. the room was beautiful room. Wonderful view of the river. location is ok. breakfast was good. price was fair.

nothing to complain.

1 service and helpfulness 2 cleanliness 3 house keeping4 courtesy and smiles

1 proximity to a nearby religious building and some may have interrupted sleep in the early hours of the morning. We were not perturbed however. 2 Some hot breakfast food may not be well heated and warm enough.

We had a WiFi-issue and staff were very helpful. Breakfast was good.

WiFi was not good enough, so we had to change the room.